Message Bureau is a very professional virtual assistant service.   Unlike most unified messaging services, which tend to sound robotic or mechanical and be very basic and limited in their capabilities, Message Bureau's Fast Connect and Virtual Office services were designed to be a powerful and flexible business communications tool that actually enhances, not detracts from, your professional business image.  Having Fast Connect is more like hiring a very professional and reliable assistant to answer and forward all of your calls to you wherever you are.  Just a few of the key differences between Message Bureau and your run-of-the-mill unified messaging services are:

• Fast Connect allows you to have calls actually ring-through to you so you can talk to callers live instead of always sending them to voicemail.
• Fast Connect allows you to change the number we try you at on the fly.  The system will even try you at a second or third  number if we don't reach you at the first.
• Fast Connect allows you to screen your callers using caller ID WITHOUT their knowledge and take only the calls you want sending the rest to voicemail so they can leave you a message.
• Fast Connect will handle simultaneous calls to your number without letting anyone get a busy or ring-no-answer.
• Fast Connect can handle after-hours calls differently than during hours calls - giving you back a life.
• Fast Connect is extremely powerful and flexible as well as expandable so it can easily accommodate changes in your business needs.

Additionally, Message Bureau has been around since 1999,  that's saying a lot in this industry.  Message Bureau is also an evolving service provider constantly growing and adapting to changes in technology and the world as we know it.  Unlike other service providers, we develop ALL of our own technology "in-house" which gives us complete control over the service offering.  Equally important is the human element. We hire only intelligent, passionate people with a sense of humor and train them in depth on the service, the industry and our customer's needs, making our service second to none. That's why we can say with confidence that our customers enjoy the highest quality service with less down-time than with any other service provider, have the most problem solving features at their disposal year after year and the best customer service in the industry!

You see, we believe that you can't be all things to all people - and it's simply not possible to offer the highest quality, the most features and best customer service and be the least expensive service out their - they are mutually exclusive.  That's why we decided early on to narrow our focus on meeting the needs of a small group of value minded people who want and need a high quality, very professional, very sophisticated and very powerful communications solution that will help them make their business a success at an affordable price. By narrowing our focus in this way we became the leader in our market.

When you're the best, everyone wants to copy you, and Fast Connect has received no shortage of compliments from knock off competitors trying to offer something "somewhat similar" in bulk at a cheaper price in order to cash in.  If you're hunting for a solution based upon price alone (and that's okay if you are) - you will probably be able to find a cheaper solution somewhere - but remember, you do get what you pay for.  We're not for everyone (we don't try to be) - but for those who need what we offer - we're a true partner in success. 

If and when a caller selects to speak with you, Fast Connect has to generate a second long distance call back out of the system to your current ring-to destination.  If the call is long distance and when someone (or something) answers, we start billing you the lower "outbound" rate per minute to cover our cost of the second long distance call. However if the call from your Fast Connect number is local to the 5 New York City area codes, then this leg of the call is FREE.   If your line is busy or you don't answer, the system redirects your call back to voice mail and you pay just the inbound rate per minute only if you elect to use a toll free 888, 877, 866, 800 number. Of course, If you use one of our "212" area code numbers then both legs of the call are free. If a call goes straight to voicemail on a toll free number, for example you have hours of operation enabled and they call you "after hours", then you would only pay the inbound rate per minute.  If you use a "212" Fast Connect number your call costs you nothing, especially if you retrieve your messages from your computer via the internet.

Like extensions in big companies, Fast Connect allows you to assign yourself, and as you grow, each of your partners or employees, their own ten digit extension telephone number that is directly accessible off your own Fast Connect toll free or local 212 area code telephone number. When a caller enters your number, Fast Connect will ring you wherever you have your current ring-to destination(s) set to (like your home or your cellular phone or your home first and then your cell phone).

Each extension comes with its own personal voice mailbox or any combination of Message Bureau Services including Fast Connect and Virtual Office. This gives callers the ability to leave you (or your employees as your grow) a message if your line is busy or you're unavailable to take a call (you know "I'm either on the phone or away from my desk.."). It also gives you and your employee the ability to retrieve your own messages anytime, anywhere, without having to call in and check with a receptionist or secretary. And if you carry a pager or use email, Fast Connect will automatically deliver new messages so you can respond to callers more quickly.

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